Payment Policy
Effective Date: January 15, 2025

At OmegaEliteCA, we want to make your shopping experience as seamless and secure as possible. Our Payment Policy outlines the payment methods we accept, security measures, and related information to ensure that your transactions are handled securely and efficiently.

1. Accepted Payment Methods

We accept a variety of payment methods to make purchasing on OmegaEliteCA easy and convenient. The payment options available at checkout may include:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, and other major debit cards
  • PayPal: You can use your PayPal account to make secure payments
  • Apple Pay: For convenient payments through Apple’s payment system
  • Google Pay: For secure payments via your Google account
  • Gift Cards: OmegaEliteCA-issued gift cards (if applicable)

Please note that we may update or change the available payment methods at any time. All available options will be clearly displayed at the checkout process.

2. Payment Processing

  • Authorization: When you place an order, your payment details will be securely transmitted for authorization and processing. The order will only be confirmed once your payment has been successfully processed.
  • Payment Confirmation: After a successful transaction, you will receive an email confirmation with your order details. If payment is unsuccessful, we will notify you, and you may need to retry the payment or contact your payment provider for assistance.

3. Payment Security

  • SSL Encryption: All payment information, including credit card details, is transmitted via Secure Socket Layer (SSL) encryption. This ensures that your personal and financial data is protected and secure.
  • Secure Payment Gateways: OmegaEliteCA works with reputable third-party payment processors, such as PayPal, Stripe, and others, to handle your payment securely. These providers comply with the highest industry standards for payment security.
  • Fraud Prevention: For security purposes, we may perform additional checks to verify your payment and prevent fraud. In certain cases, we may require further information from you to complete the transaction.

4. Pricing and Taxes

  • Currency: Prices are displayed in your local currency, and all transactions are processed in that currency. Currency exchange rates may vary if you are shopping from a different country.
  • Sales Tax: Sales tax will be calculated based on the shipping address and applicable local tax laws. The tax amount will be displayed during checkout, and the final price will include taxes.
  • Additional Fees: Any other applicable charges, such as shipping fees or duties for international orders, will be clearly displayed at checkout before finalizing the purchase.

5. Payment Errors

  • Declined Transactions: If your payment is declined, please check your payment details and ensure that you have sufficient funds. If the problem persists, please contact your bank or payment provider for assistance.
  • Payment Issues: If there are any issues with your payment or transaction, OmegaEliteCA will reach out to you to resolve the issue as soon as possible. We may also offer alternative payment options if necessary.

6. Currency and International Orders

  • International Payments: For customers outside of the local currency region, international payment options are available. Please note that any applicable foreign exchange fees, conversion rates, or taxes imposed by your payment provider are the responsibility of the customer.
  • Customs Duties and Taxes: For international shipments, customs duties, import taxes, and other fees may apply upon arrival in your country. These additional charges are not included in the total price of your order and are your responsibility. Please check with your local customs office for more details.

7. Payment Refunds

  • Refund Process: If you are entitled to a refund under our Refund and Returns Policy, the refund will be processed to the original payment method used during the transaction. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.
  • Partial Refunds: In some cases, if only part of your order is returned, we will issue a partial refund based on the value of the returned items.
  • Non-Refundable Charges: Any charges related to shipping, taxes, or duties that were paid at the time of purchase are non-refundable unless the order was canceled before shipment or in the event of a damaged or incorrect product.

8. Subscription Services (If Applicable)

If OmegaEliteCA offers subscription-based services (such as membership or recurring payments), the following terms apply:

  • Recurring Charges: Subscription services may automatically renew at the end of the subscription period. You will be notified before the renewal occurs, and you may cancel the subscription at any time before the next billing cycle.
  • Subscription Cancellation: To cancel a subscription, please contact our customer service team before the renewal date to avoid further charges.